Lucent Technologies DEFINITY ProLogixTM Solutions 555-235-100 User Manual

Page 171

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9

Call Detail Recording

DEFINITY ProLogix Solutions Release 2 Overview 555-235-100

Issue 2 June 1999 9-19

Call Accounting
System for
Windows

The Call Accounting System for Windows enables you to generate comprehensive
and accurate accounting reports using the familiar Microsoft Windows environment,
which can run several tasks at once. See “Call Accounting Systems” in Chapter 3 for
more information.

Call Accounting
System NT

The Call Accounting System NT has equivalent functionality as
Telecommunications Management System, but only offers call accounting. Call
Accounting System NT is a LAN/WAN-based application that supports customers
with multi-user requirements. See “Call Accounting Systems” in Chapter 3 for more
information.

Call Accounting
System Terminal

Lucent Technologies’ Call Accounting System Terminal is an easy-to-install
hardware and software package that enables you to assign expenses to as many as
three organizational levels. For example, you might assign costs at the department,
cost center, or extension level.

The system makes it easy for you to generate a wide variety of accounting and
system reports. For example, the Facility Grade of Service Report helps identify the
number of trunk lines needed to respond efficiently to incoming calls. You can also
generate toll fraud reports and alarms that identify excessive personal calls,
unauthorized calls, and calls to expensive dial-up recordings.

INTUITY Call
Accounting System

If you are using any of the INTUITY voice messaging products, the INTUITY Call
Accounting System is probably the best call accounting solution for you. See “Call
Accounting Systems”
in Chapter 3 for more information.

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