Lucent Technologies DEFINITY ProLogixTM Solutions 555-235-100 User Manual

Page 213

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Call Center Features

DEFINITY ProLogix Solutions Release 2 Overview 555-235-100

Issue 2 June 1999 A-13

Flexible Billing

Inbound Call Management

Intraflow and Interflow

Enhanced Look-Ahead Interflow

Malicious Call Trace

Multimedia Call Handling

Multiple Call Handling

Queue Status Indications

Reason Codes

Redirection on No Answer

Service Observing

Universal Call ID

VDN in a Coverage Path

VDN of Origin Announcement

Voice Response Integration

VuStats

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