Lucent Technologies DEFINITY ProLogixTM Solutions 555-235-100 User Manual

Page 213

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Call Center Features

DEFINITY ProLogix Solutions Release 2 Overview 555-235-100

Issue 2 June 1999 A-13

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Flexible Billing

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Inbound Call Management

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Intraflow and Interflow

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Enhanced Look-Ahead Interflow

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Malicious Call Trace

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Multimedia Call Handling

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Multiple Call Handling

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Queue Status Indications

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Reason Codes

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Redirection on No Answer

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Service Observing

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Universal Call ID

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VDN in a Coverage Path

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VDN of Origin Announcement

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Voice Response Integration

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VuStats

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