General problems, Hard disk drive problems, Intermittent problems – Lenovo 1047 User Manual

Page 106

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Symptom

Action

3. Replace the DVD drive.

The DVD drive tray is not
working.

1. Make sure that the server is turned on.

2. Insert the end of a straightened paper clip into the manual tray-release opening.

3. Reseat the DVD drive.

4. Replace the DVD drive.

General problems

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is

solved.

• See the parts listing in the Hardware Maintenance Manual to determine which components are customer

replaceable units (CRUs) and which components are field replaceable units (FRUs).

• If an action step is preceded by “(Trained service technician only),” that step must be performed only by

a trained service technician.

Symptom

Action

A cover lock is broken, an LED
is not working, or a similar
problem has occurred.

If the part is a CRU, replace it. If the part is a FRU, the part must be replaced by a
trained service technician.

Hard disk drive problems

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is

solved.

• See the parts listing in the Hardware Maintenance Manual to determine which components are customer

replaceable units (CRUs) and which components are field replaceable units (FRUs).

• If an action step is preceded by “(Trained service technician only),” that step must be performed only by

a trained service technician.

Symptom

Action

Not all drives are recognized by
the hard disk drive diagnostic
tests.

Remove the drive that is indicated by the diagnostic tests; then, run the hard disk
drive diagnostic tests again. If the remaining drives are recognized, replace the
drive that you removed with a new one.

The server stops responding
during the hard disk drive
diagnostic test.

Remove the hard disk drive that was being tested when the server stopped
responding, and run the diagnostic test again. If the hard disk drive diagnostic test
runs successfully, replace the drive that you removed with a new one.

A hard disk drive was not
detected while the operating
system was being started.

Reseat all hard disk drives and cables; then, run the hard disk drive diagnostic
tests again.

Intermittent problems

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is

solved.

• See the parts listing in the Hardware Maintenance Manual to determine which components are customer

replaceable units (CRUs) and which components are field replaceable units (FRUs).

• If an action step is preceded by “(Trained service technician only),” that step must be performed only by

a trained service technician.

94

ThinkServer User Guide

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