Lexmark 4098-001 User Manual

Page 19

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Diagnostic Information

2-7

4098-001

Paper Feed Problems

Power Problems

Print Quality Problems

Symptom

Action

• Fails to pick paper
• Picks more than one sheet of

paper

• Picks paper but fails to feed
• Paper jams
• Paper fails to exit
• Noisy paper feed

Go to the

“Paper Feed Service

Check” on page 2-11

.

Paper skews

Go to the

“Paper Path Service

Check,”on page 2-13

.

Symptom

Action

No power in machine, motors do
not operate and lights do not
come on

Go to the

“Power Service

Check,”on page 2-13

.

Symptom

Action

• Voids in characters
• Light print
• Prints off the page
• Blurred print
• Carrier moves, but no print
• Printhead dries prematurely
• Colors print incorrectly
• Vertical alignment off

Go to the

“Print Quality Service

Check,”on page 2-14

.

• Ink smearing
• Vertical streaks on paper
• Print lines crowded

Go to the

“Paper Feed Service

Check” on page 2-11

.

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