Perle Systems Adaptors User Manual

Page 120

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FAST Serial Adaptors User Guide
Windows 2000/XP/Server 2003/Vista/Server 2008

Page 120

Windows 2000/XP/Server 2003/Vista/Server 2008 error messages

In the event of any error messages, check the Windows

Event

Log

. Also open the Windows

Device Manager and check for warming icons on the installed hardware. See your Windows
user documentation or help system for details.

For general problems, see

General troubleshooting under Windows 2000/XP/Server

2003/Vista/Server 2008

on page

119

.

FAST Windows driver fails during normal
operation, symptom: blue screen

1. Note the five hexadecimal numbers displayed at

the top line of the screen.

2. Reboot your machine and then switch to the last

known good configuration.

3. Check for resource conflicts or faulty hardware.

4. Turn off machine, remove any FAST cards fitted

(

page 103

) and then reboot your system.

5. Once the machine boots properly, change the

configuration settings of the FAST card to match those
in the BIOS setup. See

page 79

.

FAST Windows driver fails during normal
operation, symptoms either:

black screen, machine reboots or system hangs

1. Contact Technical Support. See

Appendix B

Contacting Perle

.

Problem

Action required

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