Operations, Fax – sending (cont.), Fax – receiving – Panasonic KX-FT21HK User Manual

Page 59: Receive mode

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59

Operations

Help

Fax – sending (cont.)

Problem

The glass or rollers are dirty. Clean them (p. 63).

Use the overseas transmission mode (p. 38).

Add two pauses at the end of the telephone number (p. 26).

Dial the number manually.

Cause & Remedy

The other party complains that
dirty patterns or black lines
appear on their received
document.

I cannot make an international
fax call.

Fax – receiving

Problem

The telephone line cord is connected to the EXT jack on
the unit. Connect to the LINE jack (p. 18).

The receive mode is set to the TEL mode. Set to the FAX
ONLY or TEL/FAX mode.

The time taken to answer the call is too long. Decrease
the number of rings (p. 44, 51).

The incoming call is not a fax. Change the receive mode
to the TEL mode.

The sender transmitted a faint document. Ask them to
transmit a clearer copy of the document.

The thermal head is dirty. Clean it (p. 63).

The recording paper roll is installed incorrectly. Make sure
that the shiny side of the paper is facing down and
re-install the paper (p. 17).

Cause & Remedy

I cannot receive documents.

I cannot receive documents
automatically.

The display shows
“CONNECTING.....” but faxes are
not received.

The recording image is faint.

The received document is blank.

Receive mode

Problem

If you want to set the FAX ONLY or TEL/FAX mode:
— Select the desired mode using feature #77 (p. 50), and
— Press

repeatedly until the desired

mode is displayed.

If you want to set the TEL mode:
— Press

repeatedly until the TEL

mode is displayed.

RECEIVE MODE

RECEIVE MODE

Cause & Remedy

I cannot select the desired
receive mode.

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