Operations, Fax – sending (cont.), Fax – receiving – Panasonic KX-FT21HK User Manual

Page 59: Receive mode

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59

Operations

Help

Fax – sending (cont.)

Problem

●

The glass or rollers are dirty. Clean them (p. 63).

●

Use the overseas transmission mode (p. 38).

●

Add two pauses at the end of the telephone number (p. 26).

●

Dial the number manually.

Cause & Remedy

The other party complains that
dirty patterns or black lines
appear on their received
document.

I cannot make an international
fax call.

Fax – receiving

Problem

●

The telephone line cord is connected to the EXT jack on
the unit. Connect to the LINE jack (p. 18).

●

The receive mode is set to the TEL mode. Set to the FAX
ONLY or TEL/FAX mode.

●

The time taken to answer the call is too long. Decrease
the number of rings (p. 44, 51).

●

The incoming call is not a fax. Change the receive mode
to the TEL mode.

●

The sender transmitted a faint document. Ask them to
transmit a clearer copy of the document.

●

The thermal head is dirty. Clean it (p. 63).

●

The recording paper roll is installed incorrectly. Make sure
that the shiny side of the paper is facing down and
re-install the paper (p. 17).

Cause & Remedy

I cannot receive documents.

I cannot receive documents
automatically.

The display shows
“CONNECTING.....” but faxes are
not received.

The recording image is faint.

The received document is blank.

Receive mode

Problem

●

If you want to set the FAX ONLY or TEL/FAX mode:
— Select the desired mode using feature #77 (p. 50), and
— Press

repeatedly until the desired

mode is displayed.

●

If you want to set the TEL mode:
— Press

repeatedly until the TEL

mode is displayed.

RECEIVE MODE

RECEIVE MODE

Cause & Remedy

I cannot select the desired
receive mode.

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