Paxar Monarch DOS-based Pathfinder Ultra System 6035 User Manual

Page 165

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Troubleshooting

12-3

Have the following information ready before you call:

Monarch printer model

support agreement, contract number, or invoice information

customer number

printer serial number

D a t a E r r o r s

Errors 001 to 499 are data errors. A data error indicates that incorrect data
was received from the host, causing the printer to ignore the entire print job.
After checking the packet and correcting the problem, transmit the print job
again.

The following is a list of data errors. These errors occur because data in the
format, batch, check digit, font, or graphic packet is invalid.

Format Errors (1 - 99)

Error Code Description

001

Format ID number must be 1 to 99.

002

Name must be 1 to 8 characters inside quotes or a printer-assigned
name ("").

003

Action must be A (add) or C (clear).

004

Supply length is invalid (maximum is 4").

005

Supply width is invalid (maximum is 2").

006

Storage device must be R (volatile RAM).

007

Unit of measure must be E (English).

010

Field ID number is outside the range 0 to 999.

011

Field length exceeds 2710.

012

Row field position is greater than the maximum stock dimension.

013

Column field position is greater than the maximum stock dimens ion.

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