Powerware 9 User Manual

Page 64

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Troubleshooting

58

Powerware

®

9 Prestige Series User’s Guide (600 VA - 1800 VA)

:

www.powerware.com

Action

Possible Cause

Condition

indicator remains

lit, even though line
voltage is present

Utility line is out of
specification.

Test wall socket, repair as required.

voltage is present.

UPS circuit breaker is tripped.

Reduce load, then reset breaker.

PowerPass circuit breaker is
tripped.

Reset breaker.

UPS does not provide the
expected backup time.

Low battery capacity.

Allow battery to charge for 24 hours, then
retest.

Protected equipment power
requirements exceed UPS
capacity.

Reduce load, then retest.

Communications do not
function properly.

Incorrect communications
cabling.

Verify cable integrity (see page 52).

Incorrect baud rate.

Select a new baud rate (see page 51).

Incorrect communication mode.

Select a new communication mode (see
Chapter 5).

OVERLOAD
SITE FAULT
OVERTEMP
BATTERY
SELF TEST

Power requirements exceed UPS
capacity. If overload is greater
than 105%, the alarm beeps
every second and the UPS may
switch to Bypass mode.

Your UPS continues to operate.
Reduce load.

OVERLOAD

The UPS switched to Bypass
mode because the overload
increased (above 105%). The
alarm beeps.

Reduce load.
If the Overload indicator remains lit, reset
the UPS by pressing the Output

|

On

button until the alarm beeps.
You may need to obtain a larger capacity
UPS.

SITE FAULT

Building wiring is out of
specification. The UPS checks
the utility power source during
startup for reversed neutral and
line conductors. The alarm
beeps.

Have site wiring tested. Repair as required.

The utility line voltage and
frequency are out of
specification.

The inverter remains online, deriving
power from the utility until it is no longer
acceptable.
Check the unit configuration.
Refer to the product specifications (see
page 55).

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