Troubleshooting – Nike Triax Elite HRM/SDM User Manual

Page 25

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25

Troubleshooting

Watch does not link with the USB dock:

Reposition the USB dock away from your monitor or
other electronic devices.

Move the watch closer to the USB dock.

Turn OFF any nearby devices possibly using the same 916MHz
radio frequency (cordless phones, baby monitors, etc ).

Re-enter PC mode and try linking again.

Exit and re-start the Triax Elite application.

USB dock blue LED is not flashing:

Make sure the USB dock is plugged into a working USB port
on the computer.

Make sure you have installed the Triax Elite application
and drivers.

Uninstalling the USB dock (Windows only):

In order to uninstall the USB drivers, you have to perform an
additional step beyond uninstalling the Triax Elite application
from Add/Remove programs.

1. Open the Control Panel.

2. Double-Click the Add/Remove Programs icon

3. Highlight the TRIAX ELITE icon, click Change/Remove

and follow the on-screen directions.

4. After successful uninstall, Plug-in the USB dock

and select System from within Control Panel.

5. Expand the Universal Serial Bus controller menu.

6. Click on the Nike Triax Elite USB Link controller.

7. Click the Driver tab and then click Remove.

8. Unplug the USB dock.

SDM pod does not link with watch:

Make sure the watch has assigned a digital ID
to the SDM pod. See page 24.

Be sure the unit is ON by pressing the power switch
on the top of the unit until the LED begins to blink.

Try replacing the battery. See page 28.

Check battery placement for correct orientation. See page 28.

Re-enter CHRON or WKOUT mode on watch.

LED light on SDM pod flashes rapidly:

This indicates low battery power.

Replace the AAA battery in the SDM pod.

Cross-talk:

If you receive “cross-talk” from another electronic device,
press the button on the speed sensor. The watch and speed
sensor will begin linking on another channel.

SDM pod attachment to shoe:

Make sure the SDM pod is attached to the laces securely
enough so there is no wobble when running. The pod should
be aligned with the foot and secured well enough that the
alignment does not change during run.

Orthotics:

People who wear orthotics or have extreme pronation or
supination in their stride may experience reduced accuracy.

Re-calibrate for improved accuracy.

Varying paces:

People who run at varying paces within a run
may experience reduced accuracy.

Calibrate at the speed you usually run for improved accuracy.

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