Nortel Networks 2050 - Manual (Page 30)

Agent and Supervisor features
30
Logging In
After clicking the InCalls key, choose one of the following login options:
• No Supervisor ID, No Priority
• Supervisor ID, No Priority
• No Supervisor ID, With Priority
• Supervisor ID, With Priority
No Supervisor ID, No Priority
To login using the No Supervisor ID, No Priority option, use the key pad
to dial the following numbers in order:
1. Agent ID #
2. ACD DN 1 #
3. ACD DN 2 #
4. ACD DN 3 #
5. ACD DN 4 #
6. ACD DN 5 # #
Supervisor ID, No Priority
To login using the Supervisor ID, No Priority option, use the key pad to
dial the following numbers in order:
1. Agent ID #
2. Supervisor ID #
3. ACD DN 1 #
4. ACD DN 2 #
5. ACD DN 3 #
6. ACD DN 4 #
7. ACD DN 5 # #
Click the InCalls key.