NetComm V85 - Manual (Page 12)

12 V85 Desktop VoIP Phone User Guide
YML772 Rev1
Figure 3-3
If you can not connect from your PC or the configuration screen is not displayed
If your V85 does not show the “DHCP fail” error message in its LCD screen, you can
assume the V85 is connected to your network. However in some cases you still may not be
able to open the V85 Configuration Page by entering the IP address of the device in your
PC web browser. This is generally due to network configuration issues. Try the following
procedure.
Check the connection between your PC and the V85 by using your PC’s “Ping” utility.
To do this, open the DOS prompt (Start ► Run ► cmd) and execute the command ‘ping
[V85 IP address]’. If you receive a ping reply from the V85, the PC and the V85 are able
to communicate with each other. If you recieve a time out or error message from your PC,
there is a problem with the network configuration of your PC. Please refer to Appendix C
for instructions on network configuration under different Windows Operating Systems.
Step 3: Configuring your VoIP Account Details
The next step is to enter your VoIP account details. Entering these details registers your
device on the VoIP service provides ‘SIP Server’ which allows other callers to connect to
you. Click on the left-hand menu item in the Overview screen, called ‘SIP’
If you have subscribed to a VoIP service, please consult your VoIP service provider for the
following account details required to complete your V85 SIP configuration. Items marked
with * are mandatory; others are optional and if no setting is indicated, leave as default.