Appendix b: v85 status and error messages – NetComm V85 User Manual

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V85 Desktop VoIP Phone User Guide

YML772 Rev1

Appendix B: V85 Status and Error Messages

Message

Indicates

SIP (number)
Date Time

V85 is working OK, is registered on a SIP proxy server and ready

for outgoing/incoming calls. The number inside brackets () is the

IP phone number.

SIP (Proxy Off)
Date Time

V85 will only operate in Peer-to-Peer Call mode. In this mode,

if you want to make a call you need dial the remote party’s IP

address instead of their phone number.

Registering (number)
Date Time

The IP Phone is configured to be registered in a SIP proxy server,

but has not yet registered successfully or registration has failed.

When the “Registering” message is displayed, calls cannot be

made. Please check your SIP proxy server and traversing firewall

setting.

RegFail (Failed Message)
Date Time

This shows that attempt to registered with SIP proxy server has

been unsuccessful; check your SIP account details such as User

name, password, and Auth I.D.

DHCPFail (number)
Date Time

Phone is configured to use DHCP to get an IP address, but the

DHCP procedure failed (either cannot find a DHCP server or the

DHCP server has rejected the IP assignment). In this case, you

cannot make any calls or hear a dial tone.
Note: The IP phone will continue to try to get an IP address from

the DHCP server, and if the DHCP server responds, the DHCPFail

() display will disappear.

PPPoE FindFail (number)
Date Time

IP Phone is set to use the PPPoE method for network connection,

but is having problems in finding the PPPoE server. Check

network connections

PPPoE AuthFail (number)
Date Time

The IP Phone is set to use the PPPoE method for network

connection, but there is a problem with the PPPoE account

settings. This means that the IP phone is configured to use PPPoE

to get an IP address, but the PPPoE server has refused the

connection because the username/password is not correct. Please

check your PPPoE account username and password.

FWD(number)
Date Time

IP Phone is working OK, calls will be forwarded to the

“Immediate Forward Number” you have specified in your settings.

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