Audio support, Optional), Troubleshooting – Network Technologies USBV-x User Manual

Page 41

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NTI UNIMUX SERIES USB KVM SWITCH

37

AUDIO SUPPORT

(Optional)

Models with audio support include 3.5mm stereo jacks for connection to audio sources and an output device. Audio from either
the same sources as the video, keyboard, and mouse or from separate sources (

any standard line level audio (4Vp-p))

will be

heard through devices such as self-powered stereo speakers or headphones.

Audio signals are switched along with the keyboard, mouse and video signals using the buttons on the UNIMUX switch.
Connections to “AUDIO IN” ports will switch at the same time as like-numbered “VIDEO” and “CPU” ports when controlling the
switch. For example, if “VIDEO 1” is switched to “VIDEO 2”, then “AUDIO IN 1” will also switch to “AUDIO IN 2”.









Figure 38- Rear View of UNIMUX-USBV-4O-A


TROUBLESHOOTING


PROBLEM:

Keyboard Errors

SOLUTION:

Check cable connections on each CPU and the switch.

PROBLEM:

No Video

SOLUTION:

Check cable connections on each CPU and the switch. Verify that keyboard and video connect from each CPU
to matching ports. After reconnecting, CPU may need to be re-booted in order to sense the monitor connection.

PROBLEM:

No Mouse Movement

SOLUTION:

Check cable connections of mouse. Verify that mouse driver was loaded.

SOLUTION:

Broadcast Mode is ON. Turn OFF Broadcast Mode.

PROBLEM:

Front pushbuttons are not working

SOLUTION:

Unit in Security mode. User not authorized to access switch. Log-in with authorized name and password.

PROBLEM:

No RS232 communication

SOLUTION:

Using null modem cable. Change cable to straight-through type (see page 38).

SOLUTION:

DIP switch settings are not correct for computer baud rate. Set DIP switches to desired baud rate and power
cycle the switch (see page 26).

PROBLEM:

No keyboard and mouse

SOLUTION:

Unit is in Command Mode. Press <Esc> key until Command Mode LED on UNIMUX is OFF

SOLUTION:

USB lock-up- Hot plug the keyboard and mouse

SOLUTION

USB lock-up- Hot plug the USB cable from the computer

SOLUTION

UNIMUX lock-up- Power cycle the UNIMUX switch

VIDEO 4

VIDEO 3

VIDEO 2

VIDEO 1

MONITOR

CPU 4

CPU 3

CPU 2

CPU 1

(USER)

AUDIO OUT

3

4

1

2

(CPU)

250V,2A

NTI

NETWORK
TECHNOLOGIES
INCORPORATED
Tel:330-562-7070
Fax:330-562-1999

1275 Danner Dr
Aurora, OH 44202

www.networktechinc.com

R

AUDIO IN

3.5mm Stereo Jacks

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