Output Solutions C I - 8 0 6 0 - Manual (Page 98)

Rear cover
Print head
park position
Troubleshooting and Diagnostics
6-14
6.8.3 RIBBON ERROR
That means, that the printer has tried to tense the ribbon and to fix the ribbon
feed guide into the fixing device. But there are still problems with the ribbon.
Note: Remove the ribbon cassette only, if the print head is in park position.
1)
1) Park Postition: Print Head is on the most right side of the printer. (The view is
from the front of the printer.)