Olympus E-5 - Manual (Page 161)

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Provisions of warranty
1. If this product proves to be defective, although it has been used properly (in accordance with the written
Handling Care and Operating instructions supplied with it), during the applicable national warranty period
and has been purchased from an authorized Olympus distributor within the business area of Olympus
Europa Holding GmbH as stipulated on the website: http://www.olympus.com this product will be repaired,
or at Olympus's option replaced, free of charge. To claim under this warranty the customer must take the
product before the end of the applicable national warranty period to the dealer where the product was
purchased or any other Olympus service station within the business area of Olympus Europa Holding
GmbH as stipulated on the website: http://www.olympus.com. During the one year period of the World
Wide Guarantee the customer may turn the product in at any Olympus service station. Please notice that
not in all countries such Olympus service station exists.
2. The customer shall transport the product to the dealer or Olympus authorized service station at his own
risk and shall be responsible for any costs incurred in transporting the product.
Provisions of Guarantee
1. "OLYMPUS IMAGING CORP., Shinjuku Monolith, 2-3-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo 163-0914,
Japan grants a one year World Wide Guarantee. This worldwide Guarantee must be presented at an
Olympus authorized repair service station before any repair can be made under conditions of this
Guarantee. This Guarantee is valid only if the Guarantee Certificate and proof of purchase are presented
at the Olympus repair service station. Please note that this Guarantee is in addition to and does not affect
the customer's legal warranty rights under the applicable national legislation governing the sale of
consumer goods mentioned above.
2. This Guarantee does not cover the following and the customer will be required to pay repair charge, even
for defects occurring within the Guarantee period referred to above.
(a) Any defect that occurs due to mishandling (such as an operation performed that is not mentioned in
the Handling Care or other sections of the instructions, etc.)
(b) Any defect that occurs due to repair, modification, cleaning, etc. performed by anyone other than
Olympus or an Olympus authorized service station.
(c) Any defect or damage that occurs due to transport, a fall, shock, etc. after purchase of the product.
(d) Any defect or damage that occurs due to fire, earthquake, flood damage, thunderbolt, other natural
disasters, environmental pollution and irregular voltage sources.
(e) Any defect that occurs due to careless or improper storage (such as keeping the product under
conditions of high temperature and humidity, near insect repellents such as naphthalene or harmful
drugs, etc.), improper maintenance, etc.
(f) Any defect that occurs due to exhausted batteries, etc.
(g) Any defect that occurs due to sand, mud, etc. entering the inside of the product casing.
(h) When the Guarantee Certificate is not returned with the product.
(i) When any alterations whatsoever are made to the Guarantee Certificate regarding the year, month
and date of purchase, the customer's name, the dealer's name, and the serial number.
(j) When proof of purchase is not presented with this Guarantee Certificate.
3. This Guarantee applies to the product only; the Guarantee does not apply to any other accessory
equipment, such as the case, strap, lens cap and batteries.
4. Olympus's sole liability under this Guarantee shall be limited to repairing or replacing the product. Any
liability under the Guarantee for indirect or consequential loss or damage of any kind incurred or suffered
by the customer due to a defect of the product, and in particular any loss or damage caused to any lenses,
films, other equipment or accessories used with the product or for any loss resulting from a delay in repair
or loss of data, is excluded. Compelling regulations by law remain unaffected by this.
Notes regarding Guarantee maintenance
1. This Guarantee will only be valid if the Guarantee Certificate is duly completed by Olympus or an
authorized dealer or other documents contain sufficient proof. Therefore, please make sure that your
name, the name of the dealer, the serial number and the year, month and date of purchase are all
completed or the original invoice or the sales receipt (indicating the dealer's name, the date of purchase
and product type) is attached to this Guarantee Certificate. Olympus reserves the right to refuse free-of-
charge service if neither Guarantee Certificate is completed nor the above document is attached or if the
information contained in it is incomplete or illegible.
2. Since this Guarantee Certificate will not be re-issued, keep it in a safe place.
• Please refer to the list on the web site: http://www.olympus.com for the authorized international Olympus
service network.
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