Troubleshooting – Toshiba SG-1800 User Manual

Page 36

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36

TROUBLESHOOTING

PROBLEM

No dialtone.
No calls come in.

Noise or interference.

Battery pack goes low
quickly.

SOLUTION

• The AC adaptor of the base unit is disconnected.

→ Plug the AC adaptor into the base unit and the AC

120V outlet.

• The battery is low.

→ Place the handset on the base unit to recharge.

• Telephone line cord is disconnected.

→ Check both ends of the telephone jack.

• The previous call is not disconnected.

→ Press

to disconnect the line.

• Trouble with the telephone line.

→ Check an extension line.

• Outlet used is controlled by a wall switch in its OFF

position.

→ Relocate it to another outlet.

• The digital security code is changed.

→ Disconnect the power and remove the handset. After a

few seconds, restore the power and place the handset
on the base unit for at least 3 seconds.

• The handset is too far from the base unit.

→ Bring the handset near the base unit.

• The handset is too far from the base unit.

→ Bring the handset near the base unit.
• The battery is low.

→ Place the handset on the base unit to recharge.

• The base unit is located in a place with high interference.

→ Relocate it to another outlet.

• Interference from TV, appliances, etc.

→ Press

to select a clearer channel, or relocate

the base unit.

• There may be line noise.

→ Check with another telephone.

• The volume control is set too high.

→ Reduce volume to a lower setting.

• The base antenna is not in a vertical position.

→ Lift the antenna to a vertical position.

• The battery pack was not fully charged at the initial

charging.

→ Charge the battery pack for 12 to 16 hours without any

interruption.

• The battery is several years old

→ Replace with a new battery

CHANNEL

TALK

Should any problem occur with the set, use the following simple tests to determine
whether or not servicing is required.

*SG-1800.qx 7/11/0 7:04 PM Page 36

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