USRobotics 9003 User Manual

Page 19

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15

15

click

OK.

3.

Click

Edit again, and then click Preferences.

4.

Under Category, double-click

Advanced, and then click Proxies.

5.

Select

Direct connection to the Internet and click OK.

If you still can’t connect to the router, see the Troubleshooting Ping
procedure below in these Troubleshooting Tips.

I can't access the Internet.

Possible Solution:

Make sure that you’ve connected the power cord.

Make sure that you’ve correctly connected Ethernet or USB cables
between the router and PCs.

Make sure that you have a DSL link.

Make sure that you have an active ISP account.

See the router’s Service Provider Setting Page under WAN Setup.
Check your settings for VCI and VPI.

See the router’s Service Provider Setting Page under WAN Setup.
Check your settings for username and password.

For more suggestions, refer to the router’s user guide.

I don’t know if my assigned IP Address is Static or Dynamic.

Possible Solution:

If you have active DSL service, you probably have a Dynamic IP
address.

Check with your service provider to verify this information. Some
providers assign Static IP addresses.

If your service provider uses dynamic host configuration protocol,
verify that you’ve enabled DHCP.

While trying to check my network configuration settings in Windows Me or XP, I
can’t find the Network icon.

Possible Solution:

The default setting in Windows Me and XP is to not show all of the icons
within the Control Panel. Click Windows

Start, Settings, and then

Control Panel.

Within Control Panel, click

View all Control Panel options on the left

side of the screen. All Control Panel icons should now be visible.

I don’t know how to configure the TCP/IP protocol to work with the router.

Possible Solution:

The router must access a network interface card inside your PC. Your
PC may not recognize this internal network interface card. You may be

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