USRobotics 9003 User Manual

Page 19

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15

15

click

OK.

3.

Click

Edit again, and then click Preferences.

4.

Under Category, double-click

Advanced, and then click Proxies.

5.

Select

Direct connection to the Internet and click OK.

•

If you still can’t connect to the router, see the Troubleshooting Ping
procedure below in these Troubleshooting Tips.

I can't access the Internet.

Possible Solution:

•

Make sure that you’ve connected the power cord.

•

Make sure that you’ve correctly connected Ethernet or USB cables
between the router and PCs.

•

Make sure that you have a DSL link.

•

Make sure that you have an active ISP account.

•

See the router’s Service Provider Setting Page under WAN Setup.
Check your settings for VCI and VPI.

•

See the router’s Service Provider Setting Page under WAN Setup.
Check your settings for username and password.

•

For more suggestions, refer to the router’s user guide.

I don’t know if my assigned IP Address is Static or Dynamic.

Possible Solution:

•

If you have active DSL service, you probably have a Dynamic IP
address.

•

Check with your service provider to verify this information. Some
providers assign Static IP addresses.

•

If your service provider uses dynamic host configuration protocol,
verify that you’ve enabled DHCP.

While trying to check my network configuration settings in Windows Me or XP, I
can’t find the Network icon.

Possible Solution:

•

The default setting in Windows Me and XP is to not show all of the icons
within the Control Panel. Click Windows

Start, Settings, and then

Control Panel.

•

Within Control Panel, click

View all Control Panel options on the left

side of the screen. All Control Panel icons should now be visible.

I don’t know how to configure the TCP/IP protocol to work with the router.

Possible Solution:

•

The router must access a network interface card inside your PC. Your
PC may not recognize this internal network interface card. You may be

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