Support, Providing feedback, Replacing parts – Z Microsystems 18 User Manual

Page 27

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Doc# 27-0004UM Issued 10/00 Rev 1.2 04/02/02

If the Z Microsystems Technical

Support Engineer determines that the

product needs to be replaced, a

Customer Service Representative will

issue a Return Material Authorization

(RMA) number and return address.
A RMA number is required to return a

product to Z Microsystems, regardless

of the reason for the return.
The following information is required

when returning Z Microsystems

products:

1. Model number
2. Serial number
3. Customer ship-to address and

any special shipping require-

ments

4. Specific and detailed descrip-

tion of the problem

5. P.O. Number if out of warranty

PROVIDING FEEDBACK

We value your feedback on our

products, their performance, any

problems and constructive suggestions.

Please send such productive informa-

tion in writing to:

Z Microsystems

Customer Service

5945 Pacific Center Blvd.

Suite 509

San Diego, CA 92121-4309
or
http://www.zmicro.com

E-Mail: [email protected]

27

REPLACING PARTS

Support

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