ZyXEL Communications Prestige 480 - Manual (Page 223)

Prestige 480 Dual BRI ISDN Router
Troubleshooting 16-1
Chapter 16
Troubleshooting
This chapter covers the potential problems you may run into and the possible
remedies.
After each problem description, some instructions are provided to help you to diagnose and to solve the
problem. If you still have problems, check all the connections and settings, refer to your user’s guide and if
the problem persists e-mail or call your dealer for assistance.
16.1 Problems Starting Up the Prestige
Table 16-1 Troubleshooting the Start-Up of your Prestige
Problem
Corrective Action
None of the LED’s are
on when you power on
the Prestige
Check the connection between the DC adapter and the Prestige.
If the error persists, you may have a hardware problem. In this case you
should contact technical support.
1.Check to see if the Prestige is connected to your computer’s serial port.
VT100 terminal emulation
9600 bps
Cannot access the
Prestige via the console
port.
2. Check to see if the communications
program is configured correctly. The
communications software should be
configured as follows:
No parity, 8 Data bits, 1 Stop bit.