Out of warranty service – Xantrex Technology PH1800 User Manual
Page 60
Warranty and Return
WA–4
975-0288-01-01
Out of Warranty Service
If the warranty period for your PowerHub 1800 has expired, if the unit was damaged by misuse or
incorrect installation, if other conditions of the warranty have not been met, or if no dated proof of
purchase is available, your unit may be serviced or replaced for a flat fee.
To return your PowerHub 1800 for out of warranty service, contact Xantrex Customer Service for a
Return Material Authorization (RMA) number and follow the other steps outlined in “Return
Procedure” on page WA–3.
Payment options such as credit card or money order will be explained by the Customer Service
Representative. In cases where the minimum flat fee does not apply, as with incomplete units or units
with excessive damage, an additional fee will be charged. If applicable, you will be contacted by
Customer Service once your unit has been received.