Appendix c: customer service and support, C.1 system log, C.2 contact us – Accusys ExaSAN B08S2-PS User Manual

Page 103: C.3 our website

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Appendices

User Guide

Page 6-6

A drive being selected for expansion / migration / rebuilding

A transition drive state during the array 1, 2, 3, 4, migration

A transition drive state during the array 1, 2, 3, 4, expansion

A transition drive state during the array 1, 2, 3, 4, auto-rebuild

RAID Levels

Appendix C: Customer Service and Support

C.1

System Log


When you contact us for technical support, our support staff might ask for your system log file for
troubleshooting purpose.

Go to the ExaSAN switch GUI, select the “Event Management” icon. Follow instructions there to
download the log file.

C.2

Contact Us


For customer services and technical support, locate an Accusys office near you from the link below:

http://www.accusys.com.tw/about/contact.htm

Or, you may email us at

[email protected]

C.3

Our Website


Please visit our websites frequently for the most up-to-date product and support information.

All countries:

www.accusys.com.tw


Korea:

http://accusys.co.kr

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