Acroprint Time Q +Plus - Manual (Page 42)

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Error: Unable to open <any> COM port <n>.
Reason: PC interface unable to open a COM port. Check
hardware settings and connections.
Error: Unable to start a timer.
Reason: Windows unable to initiate a timer. Close some programs
and try again.
Error: Clock Terminal not responding.
Reason: Terminal did not respond to a communication packet sent
by the PC.
1) Check all connections between terminal and PC.
Make sure terminal is powered up. Check baud rate is
the same at PC and terminal.
2) Make sure communication cable is the recommended
length and to specifications. Check that cable is not
coiled or running through switches, over fluorescent
lights or other sources of electromagnetic noise.
3) Try a slower baud rate. Terminal baud rate can be
accessed using the Supervisor’s badge. Then change
baud rate in the PC program to match the terminal.
4) Check for IRQ (Interrupt request line) conflicts on the
PC. Make sure the number assigned to the
Time Clock terminal COM port is not the same used
on other ports.
NOTE: If you are uncertain about changing system settings,
please consult a computer technician. Acroprint
DOES NOT support operating system software and
provides this information only for your convenience.
Appendix A — Error messages at PC monitor