Troubleshooting – Ohaus EB COMPACT SCALES Manual multi User Manual

Page 18

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EN-12 EB SERIES

7. TROUBLESHOOTING

The followng table lsts common problems, possble causes and remedes. Should
further problems persst, please contact your local servcng dealer.

Symptom

Possible Causes

Remedy

Scale wll not turn on

AC power not connected.
Battery dscharged.

Connect scale to power.

Battery fals to charge
fully

Battery defectve or past
ts useful lfe.

Replace battery by an
authorzed servce dealer.

Weght readng does
not stablze

Unstable envronment.
Interference under pan.

Ensure a stable
envronment.
Ensure that the weghng
pan s unobstructed and
free to move.

Scale does not dsplay
accurately

Improper calbraton.

Calbrate the scale usng
proper calbraton weghts.

E1 error code dsplayed EPROM data loss.

Replace the scale.

E2 error code dsplayed A/D count s not correct.

Have the load cell replaced.

E4 error code dsplayed The sample weght for

settng up Countng APW
s too small.

Increase the weght on
the pan untl the resultng
APW s greater than the
mnmum.

The value for settng up
Percent weghng s not
vald.

Place a reference weght
greater than 9d on the pan.

--OL-- dsplayed

Load exceeds scale
capacty.

Reduce the load on the pan.

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