Troubleshooting – Ohaus EB COMPACT SCALES Manual multi User Manual
Page 18
EN-12 EB SERIES
7. TROUBLESHOOTING
The followng table lsts common problems, possble causes and remedes. Should
further problems persst, please contact your local servcng dealer.
Symptom
Possible Causes
Remedy
Scale wll not turn on
AC power not connected.
Battery dscharged.
Connect scale to power.
Battery fals to charge
fully
Battery defectve or past
ts useful lfe.
Replace battery by an
authorzed servce dealer.
Weght readng does
not stablze
Unstable envronment.
Interference under pan.
Ensure a stable
envronment.
Ensure that the weghng
pan s unobstructed and
free to move.
Scale does not dsplay
accurately
Improper calbraton.
Calbrate the scale usng
proper calbraton weghts.
E1 error code dsplayed EPROM data loss.
Replace the scale.
E2 error code dsplayed A/D count s not correct.
Have the load cell replaced.
E4 error code dsplayed The sample weght for
settng up Countng APW
s too small.
Increase the weght on
the pan untl the resultng
APW s greater than the
mnmum.
The value for settng up
Percent weghng s not
vald.
Place a reference weght
greater than 9d on the pan.
--OL-- dsplayed
Load exceeds scale
capacty.
Reduce the load on the pan.