VTech CS6649_-2-3 Manual - Manual (Page 55)

51
Answering system and voicemail
Your telephone has separate indicators for two different types of voice messages:
those left on its built-in digital answering system and those left with your telephone
service provider’s voicemail (fees may apply). Your telephone’s built-in digital
answering system messages and voicemail messages are separate. Each alerts you
to new messages differently.
If /PLAY/STOP on the telephone base flashes,
XX new messages displays on the handsets and telephone
base, there are new messages in the built-in answering system.
To listen to the messages recorded on your digital answering
system, press /PLAY on the telephone base (see page 53).
To listen to messages with a handset, press MENU twice (see
page 54).
If and
New voicemail display on the handsets and
the telephone base, your telephone service provider is
indicating that it has new voicemail for you. To listen to
your voicemail, press and hold 1 on your handset/
telephone base. See Voicemail number on page 15 to
set your voicemail number.
Some telephone service providers bundle or combine multiple services like voicemail
and call waiting, so you may not be aware that you have voicemail. To check what
services you have and how to access them, contact your telephone service provider.
To use your voicemail service rather than your answering system, turn off your
answering system. To use your answering system rather than your voicemail service,
contact your telephone service provider to deactivate your voicemail service.
Using the answering system and voicemail together
You can also use your telephone answering system and voicemail together by setting
your built-in answering system to answer before voicemail answers as described
below. To learn how to program your voicemail settings, contact your telephone
service provider. Then, if you are on a call, or if the answering system is busy
recording a message and you receive another call, the second caller can leave a
voicemail message.
Set your answering system to answer calls at least two rings earlier than your
voicemail is set to answer. For example, if your voicemail answers after six rings,
set your answering system to answer after four rings. Some voicemail providers may
program the delay before answering calls in seconds instead of rings. In this case,
allow six seconds per ring when determining the appropriate setting.
•
•
ANS ON
11:59 AM 2/17
1 new message
ECO
11:59 AM 2/17
New voicemail
MSG #
1
Answering system operation