Xylem 19-001-350R2 PACE Integrated Pump Controller Human Machine Interface (HMI) for the Silent Storm VFD Pumping System – Technician Guide - Manual (Page 44)

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Troubleshooting Email Send Failures
The following table gives the number codes associated with failures received after tapping
[SEND] to do a test-run of the email addresses and the SMTP:
Value Description
0 Success
1 Invalid format for parameter 1 (Subject)
2 Invalid format for parameter 2 (Message)
3 Invalid format for parameter 3 (To)
4 Wrong number of parameters
5 Start Socket error
6 Error getting host IP Address (i.e. invalid SMTP server)
7 Error connecting to SMTP server
8 Error sending HELO command (initialization)
9 Error sending MAIL command (sending FROM address)
10 Error sending RCPT command (sending TO address)
11 Error sending DATA (sending message)
Table 5: SMTP Error Codes, Test Email Function
The following test can be used to check for access to the SMTP server:
• Open a command window as in checking for the IP address above.
• Use Telnet to attempt to connect to smtp.runbox.com on port 25 (or your email
servers name)