I-View FDMO-36XIR/27XIR/22XIR/18XIR Outdoor IR Speed Dome Camera - Manual (Page 40)

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Chapter 4: Troubleshooting
Problems Possible Causes Remedies
No action and images
when power on
Power supply damaged or
insufficient power
Replace
Wrong connection of power
supply
Correct
Faults in
engineering circuits
Remove
Abnormal self-inspection.
Images with roaring
sound of the motor
Mechanical fault Repair
Tilting camera Place uprightly
Insufficient electrical power
Replace with
qualified power supply
Normal self-inspection but
no images
Failed Video Flat cable Replace
Camera damaged Replace
Successful self-inspection
but out of control
Wrong connection of
RS-485 signal wire
Correct
Mismatched address of
spherical camera
Reselect
Problem on PTZ controller Replace
Too longer distance
of communication
Correct