Troubleshooting guide – ClimaCool SHC onDEMAND 30, 50, 70, 85 Manual User Manual
Page 61
 
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Main condenser water valve closed or restricted
Open valve to full open position
Module condenser water isolation valves, if 
provided, closed or restricted 
Open valves to full open position
Water regulating valve incorrectly set or 
defective 
Reset or replace
Compressor discharge valve partially closed
Open valve to full open position
Non-condensable gases in hydronic system
Recover non-condensable gases from bleed valve on condenser 
or at bleed valve of the building condenser water system 
Overcharge of refrigeration
Recover refrigerant from system while in operation until the first 
sign of bubbles are shown in the sight glass. Add back refrigerant 
just until bubbles clear. 
Condenser water temperature high
Check water supply temperature against requirements; if cooling 
tower is used check spray nozzles on cooling tower. 
Improper condenser water circulation
Use an ample sized cleanable strainer in the condenser water 
circuit; make certain the strainer is clean to insure full flow of 
condenser water (strainer must be 60 mesh minimum). It may 
sometimes be necessary to treat water to prevent formation of 
deposits. 
Insufficient water flow through the condenser
Check water flow through condenser against design 
requirements 
Fouled condenser brazed plate heat exchanger
Clean-in-place heat exchanger as described in IOM (page 31)
Defective high pressure switch
Replace high pressure switch
 Ǧ
Improper charging
Charge per ClimaCool data plate information, located on the 
chiller, following the Superheat and Subcooling procedure 
described in IOM (page 27) 
Improper chilled water circulation
Use an ample sized cleanable strainer in the chilled water circuit; 
make certain the strainer is clean to insure full flow and velocity 
of chilled water (strainer screen must be 60 mesh minimum). It 
may sometimes be necessary to treat water to prevent formation 
of deposits. 
Not draining for winter shutdown
When the system is shut down for the winter, remove the drain 
plugs from the flush ports and drain the cooler. Blow out 
remaining water with air. 
Faulty leaving chilled solution temperature
Verify sensor calibration using a calibrated thermometer and 
replace if defective. 
Wrong freeze-up protection temperature 
setpoint 
Verify leaving chilled solution freeze protection temperature 
setpoint to be set at 6
o
F above solution freeze point
Troubleshooting Guide
WARNING
To avoid the release of refrigerant into the atmosphere, 
the refrigerant circuit of this unit must be serviced only by 
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requirements.
All refrigerant discharged from this unit must be recovered 
WITHOUT EXCEPTION. Technicians must follow industry 
accepted guidelines and all local, state and federal statutes for 
the recovery and disposal of refrigerants.
If a compressor is removed from this unit, system refrigerant 
circuit oil will remain in the compressor. To avoid leakage of 
compressor oil, the refrigerant lines of the compressor must 
be sealed after it is removed.
Note: See page 41 for Troubleshooting for ATF Package