Incidents and solutions, 2 incidents and solutions – DE DIETRICH ALEZIO AWHP MIV-II User Manual

Page 26

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6.2

Incidents and solutions

Problem

Probable causes

Solution

The radiators are cold.

The heating temperature

setting is too low.

4

Increase the value of parameter d or, if a room thermostat

is connected, increase the temperature.

¼See chapter: "Modifying the set room

temperature dH", page 17.

The heating mode is

deactivated.

4

Activate the heating mode.

¼See chapter: "Changing the operating mode",

page 18.

The radiator valves are closed. 4

Open the valves on all radiators connected to the heating

system.

The heat pump is not operating.

4

Check that the heat pump is switched on.

4

Check the fuses and switches.

The water pressure is too low

(< 1 bar).

4

Top up the installation with water.

¼See chapter: "Top up the installation with water",

page 22.

There is no domestic hot

water.

The DHW temperature setting

is too low.

4

Increase the value of parameter r.

¼See chapter: "Modifying the domestic hot water

temperatureHr", page 17.

The domestic hot water mode

is deactivated.

4

Activate the DHW mode.

¼See chapter: "Changing the operating mode",

page 18.

The energy-saving shower

head is restricting the water

flow.

4

Clean the shower head; replace if necessary.

The heat pump is not operating.

4

Check that the heat pump is switched on.

4

Check the fuses and switches.

The water pressure is too low

(< 1 bar).

4

Top up the installation with water.

¼See chapter: "Top up the installation with water",

page 22.

Significant variations in

domestic hot water

temperature

Insufficient water supply

4

Check the water pressure in the installation.

4

Open the valve.

The heat pump is not

working.

The heating temperature

setting is too low.

4

Increase the value of parameter d or, if a room thermostat

is connected, increase the temperature.

¼See chapter: "Modifying the set room

temperature dH", page 17

The heat pump is not operating.

4

Check that the heat pump is switched on.

4

Check the fuses and switches.

The water pressure is too low

(< 1 bar).

4

Top up the installation with water.

¼See chapter: "Top up the installation with water",

page 22.

An error code appears on the

display.

4

Correct the error if possible.

¼See chapter: "Error messages", page 24.

The water pressure is too

low (< 1 bar).

Not enough water in the

installation.

4

Top up the installation with water.

¼See chapter: "Top up the installation with water",

page 22.

Water leak.

Contact the fitter.

6. Troubleshooting

AWHP MIV-II

25

23/04/2013 - 300023321-001-03

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