Troubleshooting, 1 troubleshooting during operation (continued) – Hach-Lange NO3D sc Nitrate Sensor User Manual

Page 35

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35

Troubleshooting

Incorrect measurement
values

Dampness inside the measuring probe/faulty
sensor electronics
Check the sensor electronics by using the test
cartridge (

section 7.2 on page 37

).

1

Select
SENSOR-SETUP>DIAG/TEST>SERVICE>
TEST CARTRIDGE>Test cartridge
Ready? Press ENTER

2

Compare the displayed values with the guide
values. The displayed values should be in the
same range as the guide values below. Wait
for stabilization before pressing ENTER:

NITRATE:
SIGNAL –237.0<(–226.2 mV)<–217.0
MESS 2263.6<(2274,4 mV)<2283.6
REF 2450.6<(2500.6 mV)<2550.6
ENTER

CHLORIDE:
SIGNAL –10.0<(–2.9 mV)<10.0
MESS 2490.6<(2497.7 mV)<2510.6
REF 2450.6<(2500.6 mV)<2550.6
ENTER

TEMPERATURE VALUES:
TEMP 24.5<(24.8 ºC)<25.5/
76.1<(76.6ºF)<77.9
ENTER

3

If the test cartridge data are within range, the
sensor electronics are functional:
Test cartridge
OK
ENTER

If the test cartridge data are not within this
range or if the test cartridge check is not
successful, contact our service or technical
support department.

Unstable measurement
values

Air bubbles, depth of immersion

Check the installation
Check the configuration of the cleaning unit

Dampness at the contacts of the sensor cartridge

Dry the contacts with a cloth or some paper.
Check the opaque gasket for damage and
the correct position of the gasket.
Screw the locking ring on.
Note: Use the cap of the storage container as
a tool/screwing aid for the locking ring.

Sensor membrane damaged

Check installation/replace sensor cartridge

Reference element damaged

Check installation/replace sensor cartridge

Airbubbles underneath the membrane

Hold sensor cartridge in hand with
membranes facing straight down and shake
gently in a downward motion two times to
remove air bubbles that may form
underneath the membrane.

6.3.1 Troubleshooting during operation (continued)

Symptom

Possible cause

Corrective actions

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