3 event codes, Troubleshooting – Hach-Lange SURFACE SCATTER 7 sc Turbidimeter User Manual

Page 51

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49

Troubleshooting

Table 8

presents additional malfunctions which may not be

recorded in the Event Log.

7.3 Event codes

Events are automatically invoked to document major actions during
normal instrument operation. Event codes are not displayed on
controller and must be downloaded from the event log using Data
Com software. Troubleshooting actions are provided in

Table 7 on

page 48

.

Table 8 Additional malfunctions not recorded in the event log

Symptom

Possible cause

Corrective action

Continuous underrange

The calibration standard was either
improperly prepared or was unstable at
the time the calibration was accepted.

Verify the accuracy of calibration standards and calibrate
the instrument. See Low Readings in

Table 7

.

Continuous overrange

The calibration standard was either
improperly prepared or was unstable at
the time the calibration was accepted.

Verify the accuracy of calibration standards and
recalibrate the instrument.

Erratic readings

Inadequate bubble removal from
sample

Verify the accuracy of calibration standards and
recalibrate the instrument.
Increase the signal averaging time to a longer interval.
Make sure the Bubble Reject feature is turned on.
Slow the flow of sample into the instrument.

High readings

Dirty instrument
Calibration standard was low
Flow rate is too high causing bubbles

Clean the instrument.
Check the value and expiration date on the
calibration standard
Verify the flow is within specifications
Recalibrate the instrument.

Table 9 Event log list

Event

Event #

Data1

Data2

Data3

Bubble reject change

0

0 = OFF
1= ON

Signal avg

1

0 = 1, 1 = 6, 2 = 30,
3 = 60, 4 = 90

Data log interval change

2

0 = 5 sec, 1 = 30 sec,
2 = 1 min, 3 = 2 min,
4 = 5 min, 6 = 15 min,
7 = 30 min, 8 = 1 hr,
9 = 4 hr

Power on

3

Calibration

4

Std

Gain

Operator

Verification

5

Expected Value

Meas Value

Operator

Dark event

6

A/D counts

Temperature 7

Present

Min

Max

Volt warn

8

Vin

5V

Vref

Lamp warn event

9

Lamp V

Lamp I

A2D fail event

10

Lamp fail

11

Lamp V

Lamp I

Output mode change

12

0 = Normal, 1 = Active
2 = Hold, 3 = Transfer

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