Hach-Lange SURFACE SCATTER 7 sc Turbidimeter - Manual (Page 56)

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Section 10 Limited warranty
HACH LANGE GmbH warrants that the product supplied is free of material and manufacturing defects
and undertakes the obligation to repair or replace any defective parts at zero cost.
The warranty period for instruments is 24 months. If a service contract is taken out within 6 months of
purchase, the warranty period is extended to 60 months.
With the exclusion of the further claims, the supplier is liable for defects including the lack of assured
properties as follows: all those parts that, within the warranty period calculated from the day of the
transfer of risk, can be demonstrated to have become unusable or that can only be used with significant
limitations due to a situation present prior to the transfer of risk, in particular due to incorrect design, poor
materials or inadequate finish will be improved or replaced, at the supplier's discretion. The identification
of such defects must be notified to the supplier in writing without delay, however at the latest 7 days after
the identification of the fault. If the customer fails to notify the supplier, the product is considered
approved despite the defect. Further liability for any direct or indirect damages is not accepted.
If instrument-specific maintenance and servicing work defined by the supplier is to be performed within
the warranty period by the customer (maintenance) or by the supplier (servicing) and these requirements
are not met, claims for damages due to the failure to comply with the requirements are rendered void.
Any further claims, in particular claims for consequential damages cannot be made.
Consumables and damage caused by improper handling, poor installation or incorrect use are excluded
from this clause.
HACH LANGE GmbH process instruments are of proven reliability in many applications and are
therefore often used in automatic control loops to provide the most economical possible operation of the
related process.
To avoid or limit consequential damage, it is therefore recommended to design the control loop such that
a malfunction in an instrument results in an automatic change over to the backup control system; this is
the safest operating state for the environment and the process.