Finish Thompson M5V 102972 & under - Manual (Page 4)

WARRANTY, GENERAL TERMS & CONDITIONS
1. The following terms and condition apply to the sale of machinery, components and related services and products, of
Finish Thompson Inc. (hereinafter “the products”).
2. Finish Thompson Inc. (the manufacturer) warrants only that:
a.) its products are free of defects in material, design and workmanship at the time of original purchase
b.) its products will function in accordance with Finish Thompson Inc. operation manuals; Finish Thompson Inc. does
not guarantee that the product will meet the precise needs of the Customer, except for those purposes set out in
any invitation to render documents or other documents specifically made available to Finish Thompson, Inc.
before entering into this agreement
c.) high quality materials are used in the construction of the pumps and that machining and assembly are carried
out to the highest standards. Except as expressly stated above, Finish Thompson, Inc. makes no warranties,
express or implied, concerning the products, including all warranties of fitness for a particular purpose.
3. This warranty shall not be applicable in circumstances other than defects in material, design, and workmanship. In
particular, this warranty shall not cover the following:
a.) Periodic checks, maintenance, repair and replacement of parts due to normal wear and tear;
b.) Damage to the product resulting from:
i. tampering with, abuse or misuse, including but not limited to failure to use the product for its normal
purposes as stated at the time of purchase or in accordance with Finish Thompson, Inc. instructions for use
and maintenance of the product, or the installation or improper ventilation or use of the product in a manner
inconsistent with the technical or safety standard in force
ii. repairs performed by non-authorized service workshop, or opening of the unit by nonauthorized personnel, or
use of non genuine Finish Thompson, Inc. parts
iii. accidents, acts of God or any cause beyond the control of Finish Thompson, Inc., including but not limited to
lightning, water, fire, earthquake, and public disturbances, etc.
4. This warranty shall cover the replacement or repair of any part(s), which is documented to be faulty due to construc-
tion or assembling, with a new or repaired part(s) free of charges delivered by Finish Thompson, Inc. Part(s) subject-
ed to normal tear and wear shall not be covered by the warranty. Finish Thompson, Inc. shall decide as to whether the
defective or faulty part shall be replaced or repaired. Transportation charge is prepaid to Finish Thompson.
5. The warranty of the products shall be valid for a period of 12 months from the date of delivery, under the condition
that notice of the alleged defect to the product(s) or part(s) thereof be given to Finish Thompson Inc. in writing within
the term of 8 days from the discovery.
6. Repair or replacement under the terms of the warranty shall not give a right to an extension to, or a new commence-
ment of, the period of warranty. Repair or replacement under the terms of this warranty may be fulfilled with func-
tionally equivalent, reconditioned units. Finish Thompson Inc. qualified personnel shall be solely entitled to carry out
repair or replacement of faulty parts after careful examination of the motor. Faulty parts or components when re-
placed by Finish Thompson Inc. will become the property of Finish Thompson Inc. If this warranty does not apply, the
purchaser shall bear all cost for labor, material and transportation.
7. Finish Thompson Inc. will not be liable on any claim, whether in contact, tort, or otherwise, for any indirect, special,
incidental, or consequential damages, caused to the customer or to third parties, including loss of profits, process
down time, transportation costs, costs associated with replacement or substitution products, labor costs, installation
or removal costs. In any and all events, manufacturer’s liability shall not exceed the purchase price of the product
and/or accessories.
8. Return Policy. Should you have any problems with this product, please contact the distributor in your area. The
distributor will determine if a return to the factory is necessary and will contact the factory for a Return Authorization
Number. Otherwise, contact our Technical Service Hotline (1-800-888-3743) or email techservice@finishthompson.
com if you have any questions regarding product operation or repair.
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