Other q & a – SecurityMan iCamDVR (after Dec. 2011 shipment) User Manual

Page 86

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86 | SecurityMan

Q: What should I do if my Internet speed is slow?
A: It is okay to do remote access, only try to limit camera channels view to just one channel at a time; the more the

camera view loaded the slower the video transmission speed will become.

Q: Why I cannot start Net Service server from the SuperDVR server?
A: Other software is using Net Service ports, try changing the Net Service port or stop other software from running on

the background.

other Q & a

Q: SuperDVR recorded lots of video files, but I cannot find the recorded data files?
A: Hard disk space may not be enough. Check for spyware on the computer which may prevents further recording.

Follow the recording path to see if they exist.

Q: Playback recorded video file and opening/closing SuperDVR driver seems to have some delay or slow?
A: Windows system problem, try to reboot the computer. Too many recorded files, too many applications using system

resources, or too many fragments on the hard drive which requires time to search for the files causing delay or slow
down playback and SuperDVR (applications) usage. Start by deleting some of the unused files, run disk defragment,
or exiting other application(s) running in the background will help speeds up playback and application(s) in windows.

Q: Why I cannot playback aVI files?
A: Windows media player has been damaged, or decoder has not been installed properly, please reinstall the relative

software. Recorded files may be damaged; use SuperaVIfixer program located in the root directory of SuperDVR to
browse for and fix the AVI file(s).

TIPS

There may be some surplus channels that do not have video input. Switching off the channels will help to improve transmission speed due

to limited broadcasting.

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