Renkus-Heinz ICL-R - Manual (Page 58)

IC L ive Users Manual - Models ICL-R & IC215S-R
58
SERVICING and TROUBLE SHOOTING (Continued)
Symptom: RHAON reports “No CobraNet Devices found.”
1. Are you trying to use a Wi-Fi connection?
You can’t use a Wi Fi connection with RHAON. Wi-Fi
doesn’t have sufficient bandwidth to handle Cobranet
and RHAON, so you will need to switch to a wired
Ethernet connection.
2. Has a private IP address been set up on the com-
puter’s Ethernet Network Interface Card (NIC)?
To check:
a. If you are running Windows 7, Windows 8 or
Vista go to Start\Control Panel\All Control Panel
Items\Network and Sharing Center\Local
Area Connection; click on Properties, then
select Internet Protocol Version 4, click on
Properties, select “Use the following IP
Address” and then enter 192.168.1.1 in the
IP address field and 255.255.255.0 in the
Subnet mask field. Leave the other fields
blank and press OK.
b. If you are running Windows XP go to
Start\\Control Panel\Control Panel and Network
Connections\LocalArea Connection; click on
Properties, then select Internet Protocol
(TCP/IP) and click on Properties, select
Use the following IP Address”. Insert 192.168.1.1
in the IP address field and 255.255.255.0
in the Subnet mask field. Leave the other
fields blank and press OK.
3. Is the correct Network Interface Card (NIC) selected in
RHAON? To check:
a. In RHAON, go to the Options pull down menu,
click on Preferences, select the General tab and
then select the correct NIC.
(Note, if the computer has more than one NIC,
make sure you select the same one you
configured in step two above.
b. Before leaving the General tab, check to make
sure RHAON is set to manage the correct IP
Range. It should be set to 192.168.1.2 to
192.168.1.100.
(Note: Although other private IP ranges can be
used we recommend the 192 168 1 address
and suggest you use it unless you have a
specific reason not to. Refer back to page 23
for details.