9 troubleshooting – LumaSense Technologies IS 6 Advanced User Manual

Page 41

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IS 6 Advanced / IGA 6 Advanced Manual

Troubleshooting · 41

9 Troubleshooting

Symptom

Probable Cause

Comments

No analog output
even if the display

shows a temperature
above lower range
limit

Reversed leads to IS 6 Advanced /
IGA 6 Advanced

The IS 6 Advanced /
IGA 6 Advanced is diode

protected if power leads are
reversed.
See section

3.1

Reversed leads to other instruments
in the current loop
Open circuit in lines connecting all
instruments in current loop
Total burden higher than 500 Ohms
Insufficient supply voltage (See wiring
diagram)

Temperature reading

differs between built-
in display and external
instrumentation

Pyrometer output setting differs from

external instrument’s input setting

Check the 0 to 20 mA or

4 to 20 mA on both sides
Check the sub range setting
on pyrometer against the
range setting on the external
instrument

Temperature readings
are too low

Target size too small
Target is not at correct focus distance

See section

3.2

With small target/close focus
models, aiming may require X-
Y positioning table for fine

adjustment during aiming

Incorrect alignment of the pyrometer
to the object

Realign pyrometer to achieve
the maximum temperature
signal

Dirty window or lens

See Section

6.1

Target temperature too low.
Incorrect slope adjustments
Faulty IS 6 Advanced /
IGA 6 Advanced

Contact LumaSense. See
section

1.5

Temperature readings
are too high

Targets hotter than expected. (This
often happens with first time infrared
Pyrometer users)

Verify target temperature
with contact type method.
(Thermocouples may not
accurately determine surface

temperature due to “heat
sink” effect)

The measurement is influenced by
reflections of hot machine parts

Use mechanical accessories to
avoid the influence of the
interfering radiation

If target emissivity is less than 1,
reflections from nearby hot objects

will influence readings

Block reflection paths to see if
readings drop to expected

temperature

Incorrect spectral response for
application. IS 6 Advanced /
IGA 6 Advanced may be “seeing”
through target

See Technicial Specifications
Consult LumaSense for
analysis.

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