Triton 9670 Operation Manual - Manual (Page 75)

5-28
S
ECTION
5 - M
ANAGEMENT
F
UNCTIONS
T
RITON
S
YSTEMS
, I
NC
.
M
ULTI
-C
ASSETTE
C
ASH
D
ISPENSER
O
PERATION
M
ANUAL M ODELS 9650/9670
F
UNCTION
: FORCE UNLOCK CASSETTE
F
ACTORY
D
EFAULT
: N/A
A
CCESS
I
NSTRUCTIONS
:
1.) Select the DIAGNOSTICS option from the
MANAGEMENT FUNCTIONS menu.
2.) Select MORE DIAGNOSTICS.
3.) Select FORCE UNLOCK CASSETTE.
D
ESCRIPTION
:
This function provides a means of overriding the unlocking mechanism associated with a par-
ticular cassette. It is only to be used immediately after failure of a normal cassette unlock
operation.
Occasionally a condition may occur that prevents a cassette from being removed from the
dispensing mechanism. A note that is lodged or jammed in a cassette’s “gate” could cause such a
condition, for example. The gate is a mechanical shutter on the feed end of a cassette, which
lowers to allow notes to be dispensed, and raises as a security precaution when the cassette is
removed from the dispensing mechanism.
During a normal unlocking operation (see the description of the CASSETTE PARAMETERS
function), when the gate is closed the cassette releases an associated mechanical latch, allowing
the cassette to be removed from the body of the dispensing mechanism. If the gate does not fully
close, the cassette will not release the latch and the cassette will remain locked in the mecha-
nism.
If you find that a particular cassette cannot be removed after performing the normal unlock
operation, do not attempt any other action, such as a Cash Dispenser reset, or make multiple
attempts to perform a normal unlock operation. The FIRST STEP after encountering a problem
with a normal unlock operation is to use the FORCE UNLOCK function to attempt to release the
applicable cassette from the mechanism.
To initiate a FORCE UNLOCK operation on a specific cassette, select the option button on the
menu that corresponds to the location of the affected cassette.