Thermo Fisher Scientific CyberScan pH/Ion 510 - Manual (Page 34)

Instruction Manual pH 510/ Ion 510
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9 WARRANTY
This bench meter is supplied with a 3-year warranty from manufacturing defects and electrodes for 6 months from the
date of purchase.
If repair or adjustment is necessary and has not been the result of abuse or misuse within the designated period, please
return – freight pre-paid – and correction will be made without charge. Eutech Instruments Pte Ltd/ Oakton Instruments
will determine if the product problem is due to deviations or customer misuse.
Out of warranty products will be repaired on a charged basis.
Exclusions
The warranty on your instrument shall not apply to defects resulting from:
•
Improper or inadequate maintenance by customer
•
Unauthorized modification or misuse
•
Operation outside of the environment specifications of the products
10 RETURN OF ITEMS
Authorization must be obtained from our Customer Service Department or authorized distributor before returning items
for any reason. A “Return Goods Authorization” (RGA) form is available through our Authorized Distributor. Please
include data regarding the reason the items are to be returned. For your protection, items must be carefully packed to
prevent damage in shipment and insured against possible damage or loss. Eutech Instruments/ Oakton Instruments will
not be responsible for damage resulting from careless or insufficient packing. A restocking charge will be made on all
unauthorized returns.
NOTE: Eutech Instruments Pte Ltd/ Oakton Instruments reserves the right to make improvements in design,
construction, and appearance of products without notice.