Cannot print over a network, Cannot connect the printer to the network, Cannot print over a tcp/ip network – Canon imagePROGRAF iPF6400S User Manual

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iPF6400S Basic Guide

127

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Cannot print over a network

Cannot connect the printer to the network .................................................................................................... 127

Cannot print over a TCP/IP network ............................................................................................................. 127

Cannot print over a NetWare network .......................................................................................................... 128

Cannot print over AppleTalk or Bonjour networks ........................................................................................ 128

Cannot connect the printer to the network

Cause

Corrective Action

The Ethernet cable is not
connected correctly to the printer's
Ethernet port.

1. Make sure the printer is connected to the network with the correct Ethernet cable,

and then turn the printer on. For instructions on connecting the cable, refer to the
Setup Guide.

2. Make sure the Link indicator is lit.

The top and bottom indicators are lit if the printer is connected via 1000Base-T.
The bottom indicator is green if the printer is connected via 100BASE-TX, and the
top indicator is orange if connected via 10BASE-T.
If the Link indicator is not lit, check the following points.
• Make sure the hub is on.
• Make sure the end of the Ethernet cable is connected correctly.

Insert the Ethernet cable until it clicks and locks in place.

• Make sure there is no problem with the Ethernet cable.

If there is any problem, replace the Ethernet cable.

• Check the communication mode with the hub.

Although the printer normally detects the hub communication mode and
transmission rate automatically (in auto negotiation mode), sometimes the
hub settings cannot be detected. In this case, configure the connection
method manually, specifying the communication mode in use.
(See "Configuring the Communication Mode Manually.")➔User's Guide

Cannot print over a TCP/IP network

Cause

Corrective Action

The printer's IP address is not configured correctly.

Make sure the printer's IP address is
configured correctly.
(See "Configuring the IP Address Using
imagePROGRAF Device Setup Utility.")➔
User's Guide
(See "Configuring the IP Address Using the
Printer Control Panel.")➔User's Guide

The printer's TCP/IP network settings are not configured correctly.

Make sure the printer's TCP/IP network
settings are configured correctly.
(See "Configuring the Printer's TCP/IP
Network Settings With RemoteUI.")➔User's
Guide

The computer you are trying to print from is not configured correctly.

Make sure the computer's TCP/IP network
settings are configured correctly.
(See "Configuring the Printer Driver
Destination (Windows).")➔User's Guide
(See "Configuring the Destination in TCP/IP
Networks.")➔User's Guide

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