Canon PowerShot SX170 IS - Manual (Page 220)

220
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Troubleshooting
If you think there is a problem with the camera, first check the
following. If the items below do not solve your problem, contact a
Canon Customer Support Help Desk.
Power
Nothing happens when the power button is pressed.
• Confirm that the battery pack is charged ( = 21 ).
• Confirm that the battery pack is inserted facing the correct way ( = 24 ).
• Confirm that the memory card/battery cover is fully closed ( = 25 ).
• Dirty battery terminals reduce battery performance. Try cleaning the
terminals with a cotton swab and reinserting the battery pack a few times.
The battery pack runs out of power quickly.
• Battery performance decreases at low temperatures. Try warming the
battery pack a little by putting it in your pocket, for example, ensuring that
the terminals do not touch any metal objects.
• If these measures do not help and the battery pack still runs out of power
soon after charging, it has reached the end of its life. Purchase a new
battery pack.
The lens is not retracted.
• Do not open the memory card/battery cover while the camera is on. Close
the cover, turn the camera on, and then turn it off again ( = 25 ).
The battery pack is swollen.
• Battery swelling is normal and does not pose any safety concerns.
However, if battery swelling prevents the battery pack from fitting in the
camera, contact a Canon Customer Support Help Desk.
Display on a TV
Camera images look distorted or not displayed on a TV
( = 189 ).