AMX SIP Communications Gateway CSG-500 - Manual (Page 50)

Telephone System Configuration
42 CSG SIP Communications Gateway Operation/Reference Guide
Steps 3 through 11 create voice menus for digits 0-9 and the * and # symbols.
3. Click Create New VoiceMenu. The Create New VoiceMenu dialog box opens (FIG. 29).
4. Enter Press 1 in the Name field.
5. Select User Event from the Add new Step options menu. A series of new options appear (FIG. 30).
6. Enter AMX in the User Event field. This field must be entered exactly as shown for the DTMF feature to
function properly.
7. Enter Press1 in the Body field. This field must be entered exactly as shown for the DTMF feature to
function properly.
8. Click the Add new Step button. The information you entered appears in the Actions area.
9. Leave the Allow Dialing Other Extension and Allow KeyPress Events check boxes unchecked.
10. Click Save.
11. Repeat Steps 3 through 10 for digits 2, 3, 4, 5, 6, 7, 8, 9, 0, *, and #, replacing "1" in the instructions with
the appropriate digit or symbol. For example, to configure #, enter Press# in the Body field. When
finished entering all remaining digits and symbols, proceed to step 12.
Steps 12 through 16 create the DTMF voice menu.
12. Click Create New VoiceMenu on the main Voice Menus screen. The Create New VoiceMenu dialog box
opens (FIG. 29).
13. Enter DTMF in the Name field.
14. Select Wait from the Add new Step options menu. A series of new options appear (FIG. 31).
15. Enter 45 in the Wait field.
16. Click the Add new Step button. The information you entered appears in the Actions area.
FIG. 29 Create New VoiceMenu dialog box
FIG. 30 Add new Step - User Event options
FIG. 31 Add new Step - Wait options