HP StorageWorks XP Remote Web Console Software User Manual

Page 239

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Table 51 Troubleshooting Problems with the Status of Logical Paths (continued)

Corrective Action

Description

Path Status

Repair the port status on the local storage system.

A failure occurs at a local
storage system port.

Logical Blockade

Repair the port status on the remote storage system.
After that, delete the path by using the Delete Path or
Delete DKC command, and then add the path and the
remote storage system again by using the Add Path or
Add DKC command.

A failure occurs at a remote
storage system port.

Repair the path relay equipment. After that, delete the
path by using the Delete Path or Delete DKC command,
and then add the path and the remote storage system
again by using the Add Path or Add DKC command.

A failure occurs in the path
relay equipment.

Replace the broken cable. After that, delete the path
by using the Delete Path or Delete DKC command, and
then add the path and the remote storage system again
by using the Add Path or Add DKC command.

The connection cable is
physically broken.

Delete the path by using the Delete Path or Delete DKC
command, and then add the path and the remote
storage system again by using the Add Path or Add
DKC command.

Program error is detected.

Program Error

Table 52 Troubleshooting Suspended Universal Replicator for Mainframe Pairs

Corrective Action

Description

Applies to

Suspend Type

Restore the pair from the primary
storage system.

The user suspended the pair from
the primary or the secondary
storage system by using the
secondary data volume option.

Primary data
volume,
secondary data
volume

Secondary Data
Volume by
Operator

Clear the error condition at the
secondary storage system or
secondary data volume. If you
need to access the secondary data
volume, release the pair from the
secondary storage system. If any
data on the secondary data
volume has changed, release the
pair from the primary storage
system and then re-create the pair
(Add Pair). If data on the
secondary data volume has not
changed, restore the pair from the
primary storage system.

The primary storage system
suspended a pair because the
primary storage system detected
an error condition at the
secondary storage system.

Primary data
volume

by RCU

Release the pair from the primary
storage system, and then restore
the pair. You should use the Entire
initial copy option to
resynchronize the pair. You can
use the None initial copy option
only if no data on the primary
data volume or secondary data
volume changed.

The primary storage system
detected that the secondary data
volume status changed to simplex
because the user released the pair
from the secondary storage
system.

Primary data
volume

Delete Pair to
RCU

General Troubleshooting 239

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