HP StorageWorks XP Remote Web Console Software User Manual

Page 241

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Table 53 Resolving Universal Replicator for Mainframe Pair Suspension

Recovery procedure

SIM

Causes of Suspension

Classification

According to the SIM, remove the
hardware blockade or failure.

Restore the failed volume pairs
(Resume Pair).

If a failure occurs when Business
Continuity Manager is being used,
secondary volumes in Suspend
(equivalent to SWAPPING in Business
Continuity Manager) may remain in
the master journal group. If these
volumes remain, execute the
YKRESYNC REVERSE option on the
secondary volumes whose pair status
is Suspend, which is equivalent to
SWAPPING in Business Continuity
Manager terminology (YKRESYNC is
the Business Continuity Manager
command for resynchronizing pair).
This operation changes all volumes in
the master journal group to primary
volumes. After this operation, restore
the volume pairs (Resume Pair).

DC0x

DC1x

DC2x

Hardware redundancy has been lost
due to some blockade condition. As
a result, one of the following could
not complete: primary-secondary
storage system communication,
journal creation, copy operation,
restore operation, staging process, or
de-staging process.

Journals cannot be retained because
some portion of the cache memory or
the shared memory has been blocked
due to hardware failure.

The primary storage system failed to
create and transfer journals due to
unrecoverable hardware failure.

The secondary storage system failed
to receive and restore journals due to
unrecoverable hardware failure.

The drive parity group was in
correction-access status while the
Universal Replicator for Mainframe
pair was in Pending Duplex status.

Primary storage
system hardware
or secondary
storage system
hardware

Remove the failure from the primary
and secondary storage systems or the
network relay devices.

If necessary, increase resources as
needed (for example, the amount of
cache, the number of paths between
primary and secondary storage
systems, the parity groups for journal
volumes, etc.).

Restore the failed pairs (Resume Pair).

DC0x

DC1x

Communication between the storage
systems failed because the secondary
storage system or network relay
devices were not running.

Journal volumes remained full even
after the timeout period elapsed.

Communication
between the
primary and
secondary storage
systems

Release failed pairs (Delete Pair).

If necessary, increase resources as
needed (for example, the amount of
cache, the number of paths between
primary and secondary storage
systems, the parity groups for journal
volumes, etc.).

Re-establish failed pairs (Add Pair).

DC2x

An unrecoverable RIO (remote I/O)
timeout occurred because the storage
system or networks relay devices were
overloaded. Or, an RIO could not be
finished due to a failure in the storage
system.

RIO overload or
RIO failure

No recovery procedure is required.
The primary storage system will
automatically remove the suspension
condition when the storage system is
powered on.

DC8x

The Universal Replicator for
Mainframe pairs were temporarily
suspended due to a planned power
outage to the primary storage system.

Planned power
outage to the
primary storage
system

Universal Replicator for Mainframe Software Error Codes

Remote Web Console computers display an error message when an error occurs during Universal
Replicator for Mainframe operations. The error message describes the error and displays an error
code consisting of four digits. The error message may also include an SVP error code. If you need
to call HP technical support for assistance, report the Universal Replicator for Mainframe and SVP
error code(s). See the HP StorageWorks XP24000/XP20000 Remote Web Console Error Codes
for a list of error codes displayed on the Remote Web Console computers.

Universal Replicator for Mainframe Software Error Codes

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