Calling hp technical support – HP XP P9500 Storage User Manual

Page 169

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Recommended Actions

Error Message and Description

Error

Code

Specify an input/output file name that is less
than 1,025 characters.

Opensystem file name : Length error

An input filet name (in the case of
FXotm) or an output file name (in the
case of FXmto) in the parameter
definition file is too long.

-302

Specify a code conversion file name that is less
than 1,025 characters.

Code conversion Length error

A code conversion file name in the
parameter definition file is too long.

-303

Specify a VSE parameter that is less than 21
characters.

VSE: Length error

A VSE parameter in the parameter
definition file is not corrected.

-304

Specify a record format for VSE that is less than
3 characters.

VSE record-format: Length error

The record format for VSE in the
parameter definition file is not corrected.

-305

Specify a record length for VSE that is less than
6 characters.

VSE record-length: Length error

The record length for VSE in the
parameter definition file is not corrected.

-306

Specify a block length for VSE that is less than
6 characters.

VSE block-length: Length error

The block length for VSE in the
parameter definition file is not corrected.

-307

Calling HP Technical Support

If you need to call HP technical support, make sure to provide as much information about the problem
as possible, including:

The circumstances surrounding the error or failure.

The exact content of any error messages displayed on the host systems.

The exact content of any error messages displayed by Remote Web Console.

The Remote Web Console configuration information (use the FD Dump Tool).

The SIMs, including reference codes and severity levels, displayed by Remote Web Console.

The error codes: FCU error code, FAL error code, and SYS error code. Use the FCU GUI to check
recent error information (the Help-Error command for UNIX and the View-Error information com-
mand for NT).

The FCU parameters: direction (mto or otm), input and output files, and FCU options (code conver-
sion, padding, delimiter, empty file, RDW, and VSE record).

The Data Exchange volume definition file: contents

The FCU parameter definition file (if used): contents

The command line log (if possible).

HP StorageWorks P9000 Data Exchange User Guide

169

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