Scan troubleshooting – HP Photosmart C8180 All-in-One Printer User Manual

Page 184

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The CIFS server is included in all network-connected HP All-in-One devices. It
provides network drive letter access to the memory card or storage device in the
HP All-in-One. This lets you read/write files on the network from the memory card or
storage device in the HP All-in-One. The CIFS server appears on your computer as
a network drive. In addition to reading/writing files from your memory card or storage
device, you can also create folders and store other information.
Solution: If a file name was created with Unicode by another application, it will
display as arbitrary characters.

Other users on the network can access my memory card or storage device

Cause: The Common Internet File System (CIFS) server in the HP All-in-One does
not support authentication. This is a limitation of the CIFS server.
The CIFS server is included in all network-connected HP All-in-One devices. It
provides network drive letter access to the memory card or storage device in the
HP All-in-One. This lets you read/write files on the network from the memory card or
storage device in the HP All-in-One. The CIFS server appears on your computer as
a network drive. In addition to reading/writing files from your memory card or storage
device, you can also create folders and store other information.
Solution: Every user on the network can access the memory card or storage
device.

Error message: Cannot find the file or item. Make sure the path and file name are
correct.

Cause: The Common Internet File System (CIFS) server in the HP All-in-One is not
operational.
The CIFS server is included in all network-connected HP All-in-One devices. It
provides network drive letter access to the memory card or storage device in the
HP All-in-One. This lets you read/write files on the network from the memory card or
storage device in the HP All-in-One. The CIFS server appears on your computer as
a network drive. In addition to reading/writing files from your memory card or storage
device, you can also create folders and store other information.
Solution: Retry your task at a later time.

Scan troubleshooting

Use this section to solve these scan problems:

Scan halts

Scan fails

Scan fails because of insufficient computer memory

Scanned image is blank

Scanned image is incorrectly cropped

Scanned image has incorrect page layout

Scanned image shows dotted lines instead of text

Scan troubleshooting

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