File messages – HP Photosmart C8180 All-in-One Printer User Manual

Page 194

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Solution: Wait until the drive has finished performing its operation, then try again.

File messages

The following is a list of file-related error messages:

Error reading or writing the file

Unreadable files. NN files could not be read

Photos not found

File not found

File format not supported

Invalid file name

Supported file types for the HP All-in-One

File corrupted

Error reading or writing the file

Cause: The HP All-in-One software could not open or save the file.
Solution: Check to see if you typed the correct folder and file name.

Unreadable files. NN files could not be read

Cause: Some of the files on the inserted memory card, attached storage device, or
inserted CD/DVD are damaged.
Solution: Reinsert the memory card in the HP All-in-One, reattach the storage
device to the front USB port, or reinsert the CD/DVD into the LightScribe drive.
Otherwise, try transferring the files to your computer using a memory card reader or
a USB cable. If you already transferred the files to your computer, try printing those
files by using the HP Photosmart Software. The copies might not be damaged. If these
solutions do not work, retake the photos with your digital camera as a last resort.

Photos not found

Cause: Some of the files on the inserted memory card, attached storage device, or
inserted CD/DVD are damaged.

Solution: Reinsert the memory card in the HP All-in-One (or reconnect the storage
device to the front USB port, or reinsert the CD/DVD into the LightScribe drive).
Otherwise, try transferring the files to your computer using a memory card reader or
a USB cable. If you already transferred the files to your computer, try printing those
files by using the HP Photosmart Software. The copies might not be damaged. If these
solutions do not work, retake the photos with your digital camera as a last resort.

Cause: There are no photos found on the memory card, storage device, or CD/
DVD.
Solution: Take some photos with your digital camera, or if you previously saved
photos on your computer, you can print them using the HP Photosmart Software.

Errors

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