HP LaserJet Pro 400 MFP M425 - Manual (Page 122)

Control panel message Description Recommended action
Fax Send error. An error occurred while trying to send a fax. Try resending the fax.
Try faxing to another fax number.
Check for a dial tone on the phone line by
touching the Start Fax button.
Check that the telephone cord is securely
connected by unplugging and replugging the
cord.
Make sure that you are using the telephone
cord that came with the product.
Make sure that the phone is working by
disconnecting the product, plugging in a
telephone to the phone line, and making a
voice call.
Connect the product to a different phone line.
Set the fax resolution to Standard instead of
the default of Fine .
If the error persists, contact HP. See
www.hp.com/support/ljm425series or the
support flyer that came in the product box.
Fax storage is full.
Canceling the fax receive.
During the fax transmission, the product ran
out of memory. Only the pages that fit into
memory will be printed.
Print all of the faxes, and then have the sender
resend the fax. Have the sender divide the fax
job into multiple jobs before resending. Cancel
all fax jobs or clear the faxes from memory.
Fax storage is full.
Canceling the fax receive.
The amount of available memory for storing
faxes is insufficient to store an incoming fax.
If you are using the Private Receive feature,
print all received faxes to regain some memory.
If you still need more memory, clear faxes from
memory. Open the Service menu. In the Fax
Service menu, select the Clear Saved Faxes
option.
Fax storage is full.
Canceling the fax send.
During the fax job, the memory filled. All pages
of the fax have to be in memory for a fax job to
work correctly. Only the pages that fit into
memory were sent.
Cancel the current job. Turn the product off,
and then turn it on again. Try sending the job
again.
If the error reoccurs, cancel the job and turn the
product off and then on a second time. The
product might not have enough memory for
some jobs.
106 Chapter 6 Fax ENWW