X error, 79 error turn off then on, 79 service error – HP LaserJet Pro 400 MFP M425 User Manual

Page 168: Black cartridge low, X error 79 error turn off then on 79 service error

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59.X Error

Description

The product has experienced a problem with one of the motors.

Recommended action

Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to

initialize.

If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product

power on.

If the message persists, contact HP support.

79 Error Turn off then on

Description

The product has experienced an internal firmware error.

Recommended action

Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to

initialize.

If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product

power on.

If the message persists, contact HP support.

79 Service error

Description

An incompatible DIMM is installed.

Recommended action

1.

Turn the product power off.

2.

Install a DIMM that the product supports.

3.

Turn the product on.

If the message persists, contact HP support.

Black cartridge low

Description

The toner cartridge is nearing the end of its useful life.

Recommended action

Printing can continue, but consider having a replacement toner cartridge on hand.

152 Chapter 8 Solve problems

ENWW

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