Interpret control panel messages, Control panel message types, Control panel messages – HP LaserJet Pro 400 MFP M425 User Manual

Page 166: 49 error, turn off then on, X fuser error, Xx error, Control panel message types control panel messages

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Interpret control panel messages

Control panel message types

The control panel messages indicate the current product status or situations that might require action.

Alert and warning messages appear temporarily and might require you to acknowledge the message by

pressing the

OK

button to resume or by pressing the Cancel button to cancel the job. With certain

warnings, the job might not complete or the print quality might be affected. If the alert or warning message is

related to printing and the auto-continue feature is on, the product will attempt to resume the printing job

after the warning has appeared for 10 seconds without acknowledgement.

Critical error messages can indicate some kind of failure. Turning off and then turning on the power might fix

the problem. If a critical error persists, the product might require service.

Control panel messages

49 Error, Turn off then on

Description

The product experienced an internal error.

Recommended action

Turn the product off, wait at least 30 seconds, and then turn the product on and wait for it to initialize.

If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product

power on.

If the message persists, contact HP support.

50.x Fuser Error

Description

The product has experienced an error with the fuser.

Recommended action

Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to

initialize.

Turn off the product, wait at least 25 minutes, and then turn on the product.

If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product

power on.

If the message persists, contact HP support.

51.XX Error

Description

The product has experienced an internal hardware error.

150 Chapter 8 Solve problems

ENWW

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