Enww solve fax problems 107 – HP LaserJet Pro 400 MFP M425 User Manual
Page 123
Control panel message
Description
Recommended action
No dial tone.
The product could not detect a dial tone.
Check for a dial tone on the phone line by
touching the
Start Fax
button.
Unplug the telephone cord from both the
product and the wall and replug the cord.
Make sure that you are using the telephone
cord that came with the product.
Unplug the product telephone cord from the
wall, plug in a telephone, and try making a
voice call.
Make sure that the phone cord from the wall
telephone jack is plugged into the line
port.
Plug the product phone cord into a jack for
another phone line.
Check the phone line by using the
Run Fax Test
option from the
Service
menu on the control
panel.
If the error persists, contact HP. See
or the
support flyer that came in the product box.
No fax answer.
Canceled send.
Attempts to redial a fax number failed, or the
Redial if No Answer
option was turned off.
Call the recipient to ensure that the fax
machine is on and ready.
Check that you are dialing the correct fax
number.
Check that the redial option is enabled.
Unplug the telephone cord from both the
product and the wall and replug the cord.
Unplug the product telephone cord from the
wall, plug in a telephone, and try making a
voice call.
Make sure that the phone cord from the wall
telephone jack is plugged into the line
port.
Plug the product phone cord into a jack for
another phone line.
If the error persists, contact HP. See
or the
support flyer that came in the product box.
ENWW
Solve fax problems 107