Media-handling problems – HP LaserJet M9040M9050 Multifunction Printer series User Manual

Page 244

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Problem

Cause

Solution

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Media-handling problems

Problem

Cause

Solution

Poor print quality or toner adhesion

The paper is too moist, too rough, too
heavy or too smooth, or it is embossed
or from a faulty paper lot.

The fuser levers are not in the correct
position.

Try another kind of paper, between 100
and 250 Sheffield, 4 to 6% moisture
content. Use only media that meets the
specifications outlined in the
HP LaserJet Printer Family Print Media
Guide
. This guide is available at

www.hp.com/support/ljpaperguide

.

Verify that the fuser levers are in the
down position (unless printing on
envelopes).

Dropouts, jamming, or curl

The paper has been stored incorrectly.

Store paper flat in its moisture-proof
wrapping.

The paper has variability from one side
to the other.

Turn the paper over.

Excessive curl

The paper is too moist, has the wrong
grain direction, or is of short-grain
construction

Try changing the fuser mode (see

Print

Quality menu on page 42

) or use long-

grain paper.

The paper varies from side-to-side.

Turn the paper over.

Jamming, damage to device

The paper has cutouts or perforations.

Use paper that is free of cutouts or
perforations.

Problems with feeding

The paper has ragged edges.

Use high-quality paper that is made for
laser printers.

The paper varies from side-to-side.

Turn the paper over.

The paper is too moist, too rough, too
heavy or too smooth, has the wrong grain
direction, or is of short-grain construction
or it is embossed or from a faulty paper
lot.

Try another kind of paper, between
100 and 250 Sheffield, 4 to 6%
moisture content.

Use long-grain paper.

230 Chapter 12 Problem solve

ENWW

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